Privacy Policy

1. Introduction

Triucore LLC ("we", "us", "our") operates the website at https://triucore.com and related products and services, including web applications, mobile applications, data APIs, automation tools, and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

2. Information we collect

We may collect the following types of information:

• Account information: Name, email address, company name, and credentials when you create an account or register for a service.
• Contact information: Name, email address, company name, and phone number when you submit a contact form.
• App usage data: Product interaction data, feature usage patterns, and in-app activity for our application products.
• Social account connection metadata: When you connect third-party social media accounts, we may process account identifiers, access tokens, page names, and related information needed to provide the service.
• Scheduled content and post metadata: Content you create, schedule, or publish through our application products, including captions, posting times, and status information.
• Uploaded images or creative assets: Images, graphics, or other media you upload to our application products.
• Device and app information: When you use our mobile applications, we may collect device type, operating system, app version, crash diagnostics, and usage analytics.
• API usage data: Request logs, endpoint usage, and product interaction data for our data API products.
• Technical data: IP address, browser type, and device information collected automatically.
• Payment data: Billing information processed by our Merchant of Record (Lemon Squeezy). We do not store credit card details directly.

3. How we use your information

We use collected information to:

• Provide and maintain our services
• Process transactions and manage your account
• Schedule, publish, and manage content on your behalf through our application products
• Respond to inquiries and provide support
• Send product updates and service-related communications
• Improve our products and user experience
• Comply with legal obligations

4. Third-party integrations

Where users connect third-party accounts, such as social media pages or business tools, we may process account identifiers, access tokens, page names, post metadata, and related information needed to provide the service. Use of those integrations may be subject to the third party's own terms and policies.

5. Mobile applications

When you use our mobile applications, we may collect device type, operating system, app version, crash diagnostics, and usage analytics. This data helps us maintain app quality and resolve issues.

6. User content

Users are responsible for the content they upload, create, schedule, or publish through our applications. We process this content solely to provide the services you have requested.

7. Data sharing

We do not sell your personal data. We may share information with trusted third-party service providers (e.g., payment processors, hosting providers, social media platforms) solely for the purpose of delivering our services.

8. Data retention

We retain personal information for as long as necessary to provide our services and comply with legal requirements. You may request deletion of your data at any time.

9. Security

We implement reasonable technical and organizational measures to protect your data. However, no method of electronic transmission or storage is 100% secure.

10. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. Contact us at contact@triucore.com to exercise these rights.

11. App-specific privacy policies

Some Triucore products, including mobile applications published on app stores, may have their own dedicated privacy policies. These can be found at triucore.com/legal/apps.

12. Contact

Triucore LLC
30 N Gould St Ste N, Sheridan, WY 82801 US
contact@triucore.com
+1 307-271-6116